What is the Study Melbourne Hub?

The Study Melbourne Hub is a space for international students.

I can come here by myself or with my friends.

Heritage building with Study Melbourne Hub branding, on laneway next to cafe
Entrance to the Study Melbourne Hub at 17 Hardware Lane, Melbourne
Explore the Hub location on Google street view

Inside the Study Melbourne Hub

I will be greeted at the front desk by a staff member.

I will check in with a QR code using my phone.  I will get the Wi-Fi details from the front desk.

I can get coffee, tea, water, chai, hot chocolate and snacks for free.

Front reception desk inside the hub, QR code to check in, colourful first nations artwork in the background
The Study Melbourne Hub reception area

Studying at the Study Melbourne Hub

I can study on Level 1 of the Hub.

I can sit at one of the big tables and use the study space.

Sometimes the Hub can get noisy, so I can bring headphones to help me study.

Long study desks at the Study Melbourne hub on level one. Staircase and lift access in the background.
Shared study space on Level 1 at the Study Melbourne Hub

I can use the microwave to heat up my food.

Microwave on a long bench at the Study Melbourne Hub, paper towels and hand sanitiser on the bench and posters in the background
The microwave is on level 1 at the Study Melbourne Hub

I can use the toilets on Level 1 and Level 2.

Level 1 and level 2 toilet doors at the hub. The level 2 toilet door has a map overlayed over it.
Toilets are on Level 1 and level 2 at the Study Melbourne Hub. There are free pads and tampons available.

I can ask the staff to provide me with access to a quiet room if I am overwhelmed. I can adjust the lighting in the quiet room.

Quiet room space with couch and comfy chair seating around a round coffee table
A quiet room on level 1 at the Study Melbourne Hub

Finding a job or getting a resume checked

I can get my resume checked any weekday from 1pm–5pm.

I don’t need to book an appointment. I can visit the Hub and wait my turn to get my resume checked. I can prepare my questions in advance.

I can also get advice about how to find a job and how to prepare for an interview.

If I can't come to the Hub, I can book a free online resume checking appointment or a one-on-one job interview preparation session online.

Students in discussion pointing to laptop screen in quiet room at the hub

Student events

I can attend events at the Hub for free.

I can meet new people or bring my friends to these events.

I can register for the events on the website or through QR codes around the Hub.

International students painting lanterns around a long table at the Study Melbourne hub
Event space on level 2 at the Study Melbourne Hub

Staff at the Study Melbourne Hub

When I visit the Hub, I can communicate with the staff about any problems I may have.

Staff can help me with problems related to:

  • my job
  • housing
  • legal issues
  • health
  • well-being and much more.

If I have a problem I want to discuss, I can let staff know at the front desk. I can then meet with someone in a quiet room and communicate privately. I can prepare my questions in advance.

I can request an interpreter if needed.

I can identify the staff by their Study Melbourne lanyard or name badge.

Group photo of the multicultural staff team at the Study Melbourne hub

Download the Study Melbourne Hub social story

Social Story for visiting the Study Melbourne Hub
Find out what to expect when you visit the Study Melbourne Hub.
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The Study Melbourne Hub is at 17 Hardware Lane, Melbourne:

Open in Google Maps
Explore the Hub location on Google street view
Email the Study Melbourne Hub

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